Cancellation Policy

Cancellation Policy for Wizzride Luxury Shared Cabs.

Sl. No	Category Description	Cancellation Charges
1.	Cancellation charges for cancellation done before 24 hours of time of travel.	Rs. 100 per seat + 5% GST.
2.	Cancellation charges for cancellation done before 12 hours but later than 24 hours from time of travel.	Rs. 200 per seat + 5% GST.
3.	Cancellations done within 12 hours time before time of travel and Booking Done within 1 hour from now.	Rs. 200 per seat + 5% GST.
4.	Cancellations done within 12 hours time before time of travel and Booking Done before 1 hour from now.	No Refund

Cancellation Policy for Wizzride Reserved Cabs.

Sl. No	Category Description	Cancellation Charges
1.	Cancellation charges for cancellation done before 24 hours of time of travel.	2% Cancellation Charges.
2.	Cancellation charges for cancellation done before 12 hours but later than 24 hours from time of travel.	Rs. 200 + 5% GST
3.	Cancellation charges for cancellation done before 3 hours but later than 12 hours from time of travel.	Rs. 300 + 5% GST
4.	Cancellation charges for cancellation done before 3 hours from time of travel.	Rs. 500 + 5% GST
5.	Cancellation charges for cancellation attempted for past bookings.	No Refund

Important Points related to Cancellation Policy & Refund.

This Refund Process is a 100% automated process done through a Seamless & Secure Tech alogithms. The refund amount, as applicable will be initiated by the system on a daily basis and is usually credited into the Customer's bank Account by the Payment Gateway within 5 - 7 Business working days. We would reuest our Customers to have patience until then.

The Refund Amount will reflect ONLY in the same Bank Account through which you had made the payment while making the Booking. Make sure you are checking the correct Bank Account for credit of this Refund Amount.

The Refund Amount will reflect on your account within 5 - 7 WORKING days from the time of Cancellation. This DOES NOT include holidays.

Please DO NOT DEPEND on SMS from your Bank for confirmation of Amount Refunded. Most of the times the Bank's SMS does not get delivered, hence we would request you to check your Online Bank Account Statement for any Refund Credits.